Total Quality Management (TQM) stands for quality improvement in industrial and organizational processes. It is a project management strategy that ensures and improves the efficiency of industrial production. Thanks to TQM, consistent production quality is guaranteed in all project phases.
Total Quality Management is a part of IT service management and can improve the quality of industrial, production and also business-oriented processes. It is comparable to ISO 9000certification. Total Quality Management is also part of Supply Chain Management( SCM) to improve quality in the supply chain, which is a step towards Value Chain Management.
TQM avoids wasting resources and ensures production efficiency at the start of production.