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total quality management (TQM)

Total Quality Management (TQM) stands for quality improvement in industrial and organizational processes. It is a project management strategy that ensures and improves the efficiency of industrial production. Thanks to TQM, consistent production quality is guaranteed in all project phases.

Total Quality Management is a part of IT service management and can improve the quality of industrial, production and also business-oriented processes. It is comparable to ISO 9000certification. Total Quality Management is also part of Supply Chain Management( SCM) to improve quality in the supply chain, which is a step towards Value Chain Management.

TQM avoids wasting resources and ensures production efficiency at the start of production.

Englisch: total quality management - TQM
Updated at: 31.12.2018
#Words: 107
Links: project management (PM), IT service management (ITSM), international organization for standardization (ISO), supply chain management (SCM), supply chain
Translations: DE

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