Smart services are networked services that are implemented in products and processes
and improve them. They are services that are made available to consumers, but also flow into corporate or production processes. Smart Services combine Internet services and physical services. Existing and new data is processed on a smart service platform and flows into the smart service. The processed data can be personal fitness and wellness data, mobility data, medical monitoring data or other areas of daily life. For example, traffic, smart homes or smart energy
. The data is processed in a need-based and consumer-oriented manner and flows into the individually processed service. Smart services are context-related and need-based.
In companies, they can make business processes more efficient. Smart services make products and services more intelligent and are networked with each other.