Smart services are networked services that are implemented in products and processes and improve them. These are services that are made available to consumers but are also incorporated into corporate or production processes.
Smart services combine Internet services and physical services. Existing and new data is processed on a smart service platform and flows into the smart service. The data processed can be personal fitness and wellness data, mobility data, data from medical monitoring or other areas of daily life. For example, traffic, smart homes or smart energy. The data is processed in a needs-based and consumer-oriented manner and flows into the individually processed service.
Smart services are context-related and demand-oriented. In companies, they can make business processes more efficient. Smart services make products and services more intelligent and are interconnected.