The term robocall is an abbreviation of robot call, a telephone call from an autodialer. This is a computer-assisted calling program that transmits a pre-recorded message.
Robocalls can be used for serious messaging, such as reminding people of appointments or alerting them to special promotions. However, robocalls are increasingly being used for scam activities, where callers are suggested a profit, offered an investment deal, or coerced into handing over money using the classic grandkid trick.
These unsolicited calls, also known as cold calls, are prohibited. According to national law, only explicitly authorized calls may take place. Unauthorized robocalls are subject to the Unfair Competition Act and, since October 2013, can be punished with fines of up to 50,000.