order management system (e-commerce) (OMS)

An Order Management System(OMS) is a component of an eCommerce business.

An OMS system is used to manage the entire process of a customer order from order entry to completion, both when it is delivered to the customer and when it is returned. Such an order management system can be integrated into an e-commerce platform or work as a separate system.

There are many OMS providers on the market, so systems can be tailored to the needs of e-commerce companies.