- Tech know how online

direct inward dialing (DID)

Direct Inward Dialing (DID) is a service provided by telephone companies. With this service, the local exchange transfers the complete subscriber number, including the extension number, to the company's PBX.

The PBX uses the extension telephone number to connect the incoming call directly to the extension. DID service allows callers to dial the contact's phone line directly, without a central switch. Direct Inward Dialing (DID) can be used for telephone connections, for fax and voice mail.

In the opposite direction, when a communication partner is dialled directly from the extension, this is referred to as Direct Outward Dial ing (DOD).

Informationen zum Artikel
Englisch: direct inward dialing - DID
Updated at: 28.07.2017
#Words: 140