Configuration management (CM) is a functional area of OSI management and fault, configuration, account, performance, and security management
(FCAPS). In the
broadest sense, it serves to make the entire networked and distributed system available, while fault management and performance management serve to keep thesystem in an available state or to restore it.Important task areas of configuration management are inventory management in the form of recording the existing software configurations and software distribution
. Furthermore the administration of changes is determined with which, which changes result from the software distribution. The tasks of
configuration managementalso include defining resources, initializing and scheduling them, setting and changing parameters, collecting status data and ensuring normal operation
Depending on the size of the network and the diversity of the system, different requirements will be placed on configuration management. This management area offers the most tools today.
Configuration management is also described in the Service Support section of the Information Technology Infrastructure Library (ITIL) and, like other management tasks, is intended to improve the quality of customer orientation in IT services.