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busy hour calls (BHC)

Busy Hour Calls (BHC) is a characteristic value of private branch exchanges. It is the number of calls made in one hour during rush hour. If the Busy Hour Calls parameter is averaged, the result is Average Busy Hour Calls (ABHC). If, however, the focus is on the number of connection attempts, then it is the Busy Hour Call Attemps ( BHCA).

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Englisch: busy hour calls - BHC
Updated at: 26.08.2011
#Words: 61
Links: branch (BR), parameter (PAR), connection, busy hour call attempts (BHCA),
Translations: DE
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