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business transformational outsourcing (BTO)

Business Transformational Outsourcing (BTO) is a marketing strategy. This term combines diverse processes such as the service model, consulting and operations and differs in some aspects from classic outsourcing. In business transformational outsourcing, outsource service providers take over business-critical tasks and optimize them according to customer specifications. At the end of the contract term, the optimized business processes can be reintegrated into customer process management.

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Englisch: business transformational outsourcing - BTO
Updated at: 09.01.2013
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