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business support system (BSS)

A Business Support System

(BSS) is a system used to manage customer data and billing information.For network operators, a BSs system supports the processing of requests for services, the establishment of interconnection lines, the billing of charges, and the response to inquiries

.BSS systems are often set up for the various telecommunications services, for voice services, data services, fixed-line communications, and mobile communications.As competition in telecommunications services is constantly increasing, service providers must supplement or expand their services in short order. Accordingly, BSS systems must be built more efficiently and be able to respond flexibly to customer requests for special services.

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Englisch: business support system - BSS
Updated at: 28.01.2020
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Translations: DE