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business process outsourcing (BPO)

Business processoutsourcing

(BPO) is the outsourcing of business processes to external service providers. Such BPO activities can be associated with the goal of reducing costs, as outsourcing standardized and non-business-critical processes allows companies to focus on their core businesses. Standardized outsourcing processes may include employee payroll, invoicing, accounting, and many others. Furthermore, the innovativeness of the external service provider is another aspect of

business process outsourcing, as is the quality and improvement of business processes. In addition to these advantages, however, there are also business activities of a highly sensitive nature that companies are reluctant to outsource. These include, for example, controlling as well as the management of critical customer data.

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Englisch: business process outsourcing - BPO
Updated at: 20.08.2018
#Words: 95
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