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back office service

Back-office services are all company-owned services that run in the back office. They are services that do not have a direct connection to the customer, but are aimed at the employees and at improving the organization and cooperation between departments, employees and the company.

Back Office Services are geared towards the various areas of the company, including organisation, administration, accounting, production, sales, logistics and, above all, service and maintenance. Often, back office services are assistance functions that serve to improve internal order processing

, project planning, coordination of resources, cost control and monitoring of handover deadlines. Other functions include optimizing the purchase of development and production resources, managing employees by coordinating deadlines, and coordinating with service partners and suppliers. Back office services form the interface between internal corporate tasks and customer-related front office services.

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Englisch: back office service
Updated at: 25.04.2012
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Translations: DE