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back office service

Back-office services are all company-owned services that run in the back office. They are services that are not directly related to the customer, but are aimed at the employees and at improving the organization and cooperation between departments, employees and the company.

Back office services are aimed at the different areas of the company, including organization, administration, accounting, production, sales, logistics and, above all, service and maintenance. Often, back office services are assistance functions that serve to improve internal order processing, project planning, coordination of resources and cost control, and monitoring of handover deadlines. They also include optimizing the purchase of development and production resources, managing employees by coordinating deadlines, and coordinating with service partners and suppliers.

Back-office services form the interface between internal company tasks and customer-related front-office services.

Informations:
Englisch: back office service
Updated at: 25.04.2012
#Words: 130
Links: administration, service, order, project, monitoring
Translations: DE
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