Application Service Level
Agreements (ASLAs) are quality of service agreements that are tailored to specific applications. The ASLAs specify, among other things, the type and quality of transmission, the quality of service
andother transmission parameters. They form the basis of the contract between the application service providers
(ASP) and their customers. Part of an ASLA could be, for example, the specification of a percentage at which transactions must be executed within a certain time.